Information
Frequently Asked Questions
You can request a booking through our Booking page. Fill out the form with your event details, and we will get back to you within 48 hours to confirm availability and discuss next steps.
Yes, all of our signature bridal packages include a mandatory preview session (trial) 2-3 months prior to your wedding day. This ensures we perfect your look well in advance.
For weddings, we recommend booking 6-12 months in advance as prime dates fill up quickly. For other events and photoshoots, 2-4 weeks is usually sufficient, though earlier is always better.
Yes, we are based in London but travel worldwide for destination weddings and events. Travel fees and accommodation requirements will be outlined in your custom quote.
We use only premium, professional-grade products designed for longevity and flash photography. Our kit includes brands like Charlotte Tilbury, Tom Ford, NARS, Armani Beauty, and MAC.
Yes, standard bookings can be rescheduled up to 48 hours in advance without penalty. Bridal bookings require more notice due to the nature of securing a specific date; please refer to your bridal contract for specific terms.
You can browse our curated selection of beauty products on the Shop page, add items to your cart, and proceed to checkout. We offer secure online payment and various shipping options.
For bookings, we accept bank transfers and major credit cards via a secure invoice link. For shop orders, we accept Visa, Mastercard, American Express, and Apple Pay.